General Virtual Assistants
Administrative Support
Day-to-day office tasks such as document preparation, file management, meeting coordination, and record keeping. Virtual assistants in this role ensure business operations run smoothly by handling routine but essential functions efficiently.
Customer Service (Chat, Email, Phone)
Handle inbound and outbound communication via chat, email, or phone. They address customer inquiries, resolve issues, process orders or returns, and ensure a positive customer experience, often serving as the first point of contact for a business.
Calendar & Email Management
Involves organizing schedules, booking appointments, managing meetings, and sorting and responding to emails. Virtual assistants help keep professionals organized, ensure timely communication, and prevent scheduling conflicts.
Data Entry & Research
Perform accurate data entry into spreadsheets, databases, or CRM systems and conduct online research to gather relevant business, market, or customer information. This supports better decision-making and saves valuable time for the client or team.
Lead Generation
identify and qualify potential customers through methods such as online research, social media outreach, email campaigns, and CRM updates. Their efforts help businesses grow by consistently feeding the sales pipeline with high-quality leads.